In honour of the NHS in its 70th year we are celebrating our wonderful staff.
Mark Roscrow MBE, Director of Procurement and Health Courier Services (HCS) for NHS Wales , tells us what he enjoys most about his role “Leading a 600 strong Team and supporting staff to deliver the fantastic service that they do day in day out; and the sense of achievement and that ultimately we are making a real difference to the lives of patients across Wales”
Mark is in his 40th year of working within the NHS which he says seems a million miles away from his first day as a clerical officer in the then Mid Glamorgan Heath Authority.
He well remembers the part of the induction discussion which included an organisational chart which clearly showed he was at the bottom of a long list of names and being told that if he was really lucky he might make a SAA ( about a band 5 in today’s money ). He describes the NHS in one word “Challenging”.
So why choose to work within the NHS Mark said: “I didn’t choose to be honest – I had left school and University wasn’t an option for a number of reasons at the time so I applied for a job without knowing what it was really all about and literally stumbled into it. I guess I have not gone through the “ exit door” although I have been close on a number of occasions.!!
We asked Mark what his favourite memory of his NHS career was. “Some of the great people it’s been a privilege to meet over many years. I have been very lucky and worked with some really great people many of whom helped me a great deal and on occasions were prepared to appoint me to jobs which at times I did wonder about myself.“
“Secondly, the day we actually used our web tendering system for the first time it was ground breaking at the time and followed months of design development and many battles with audit who could not understand where the paper copy of the tender was in this way of working!!! And lastly without doubt my main one – the trip to Buckingham Palace with my family to receive my MBE last year.”
Finally, we asked what advice he would give to anyone thinking of working for the NHS, “I would always encourage people to join in whatever role they felt they could do and take the opportunities the service offers and most importantly – be ambitious as much is possible!”
Thank you Mark! #NHS70