New framework agreement portal makes compliant purchasing easier

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A new online portal launched this week will make it quicker and easier for UK-based public sector organisations to access framework agreements in order to buy goods and services.

The unique framework agreement portal, developed by NHS Shared Business Services (NHS SBS) and Level Global, a leading UK-based cognitive and artificial intelligence (AI) software provider, will help users identify which framework agreement can be used to swiftly and compliantly purchase the products and services they need.

After a simple and intuitive registration process, users can access over 70 frameworks to find the goods, services or suppliers they require before reviewing buying guides and contract information, including price lists, specifications and lead times. Users can also request services, such as mini-competition support via the portal.

By using AI, NHS SBS is improving a once manual process to deliver an intelligent and secure registration process. The portal will be further developed over time to deliver augmented artificial intelligence-based services such as bespoke commercial guidance that ensures accuracy and compliance with much shorter timescales for users.

Phil Davies, Director of Procurement at NHS SBS said:

“Buying goods and services via a framework agreement has huge benefits in terms of cost and compliance. With over 800 organisations accessing our framework agreements, we wanted to make it as easy as possible for our customers to extract maximum value from each agreement. The first phase of the framework agreement portal, launched this week, will allow users to search for appropriate framework agreements and sign up to use them online.  Later, we plan to use AI technology to complete contract documentation for users, provide commercial guidance and enable our customers to interact directly with framework suppliers.”

Simon Robinson, CEO of Level Global added:

“We are excited to partner with NHS SBS to deliver a framework agreement portal, using our artificial intelligence cloud and cognitive agents, that delivers improved productivity, accuracy and engagement across the procurement lifecycle. The Level Global cognitive application ecosystem was designed specifically to support organisations like NHS SBS and revolutionise the way their people work and engage so they can focus on the things that matter most in the business.”

The framework agreement portal can be accessed at